Terms & Conditions


Terms and Conditions (“Terms”) of a limited period ‘MR-MITF Offer’ (“Offer”) for the consumers in general trade of Bajaj Electricals Limited (“Company”) are as follows:

  1. This Offer is valid on the purchase of the “Morphy Richards” branded Prism, Total control and Redefine range of products (the “Product”) purchased at Mumbai International Trade Fair (“MITF”), scheduled from 27th April, 2018 to 7th May, 2018 (both days included) (“Offer Period”).
  1. The institutional orders shall not qualify for availing benefits of this Offer.
  1. The consumers purchasing the Products at MITF will be given be entitled to choose a complimentary gift voucher (“Gift Voucher) from the following options:

Option No.

Category

Description

1.

Salon Service

INR 2000 Enrich Gift Voucher

2.

Dining

2 Free Lunch Buffet (Mon - Fri)

3.

Movie

Two Free Gold Class Movie Tickets (Mon - Sun)

4.

Wine tasting

2 Free Wine Tasting session worth INR 2000

5.

Spa

Couple Aroma Foot Massage at the Thai Spa

  1. The Company has authorized ‘Premier Sales Promotions Private Limited’ (“Agency”) to manage the redemption of the Gift Voucher.
  1. The Gift Voucher will be governed by the terms and conditions contained therein and the terms listed on the microsite of the Agency morphyrichardsindia.bigcityexperience.com, which together will form an integral part of these Terms.
  1. Procedure for redemption of the Gift Voucher:
    • a. The customer can call 080-40554865 from Monday-Friday between 10:30 a.m. to 5:30 pm excluding public holidays and bank holidays to redeem the Gift Voucher and avail the benefit thereon; or
    • b. The Gift Voucher can be also redeemed on the microsite of the Agency morphyrichardsindia.bigcityexperience.com. The customer shall be required to enter the voucher code, select the correct option, fill up the form and click submit. On submission of the form, the customer shall receive Email/ SMS with the Authentication number which should be entered on ‘Booking Request’ tab along with other required details and click ‘Submit Booking’.
    • c. The Gift Voucher can be redeemed and the benefit under the same can be availed only once.
    • d. The last date for redemption of Gift Voucher will be 12th July, 2018 and the last date to avail the benefit thereunder will be 27th July, 2018.
  1. On completion of procedure set out at Sr. No. 6:
    • a. For Option 1: The customer will receive the Gift Card within seven (7) business days.
    • b. For Option 2 to 4: The customer will receive call from the Agency/ its concierge twenty four (24) hours prior to the booking date selected by him/her for confirming the same. On confirmation, the customer will receive booking SMS and Email, which needs to be shown at the venue to avail the benefit.
    • c. For Option 5: The customer will receive call from the Agency/ its concierge forty eight (48) hours prior to the booking date selected by him/her for confirming the same. On confirmation, the customer will receive booking SMS and Email, which needs to be shown at the venue to avail the benefit.
  1. The Agency shall make available the venues which are nearest for the customer. However, in the event of non-availability of the venue in the nearest locality of the customer, the alternate venue will be suggested by the Agency, which may involve higher commutation time.
  1. The customer will be responsible for payment of any services availed by him/her at the respective venue, in addition to the benefit of this Offer.
  1. The Company and/or the Agency will not be responsible for any unclaimed/ unutilized Gift Vouchers/ benefits thereunder during the validity period.
  1. Eligibility Criteria for availing benefits of the Offer:
  2. The consumers to follow the process/ terms specified on the Gift Voucher.
  3. The directors, employees, dealers, distributors, agents, vendors, representatives, business associates of the Company and/or the Agency and/or their family members and/or anyone else connected in any manner with the Offer, shall not be eligible to avail the benefits of the Offer.
  4. Only one voucher code per person/ mobile number/ email ID/ venue will be valid.
  5. For any queries pertaining to the Offer, the consumers/ winners are required to write to the Agency at PO Box 25246, Bangalore - 560025 or at feedback@bigcity.in or call the Agency on 080-40554865 from Monday-Friday between 10:30 a.m. to 5:30 pm excluding public holidays and bank holidays.
  1. The Gift Voucher offered shall not be exchanged for cash, credit note or in any other kind.
  1. Once the Gift Voucher is handed over to the customer, the Company/ Agency will not be responsible for any damaged/ lost/ stolen Gift Voucher.
  1. The Gift Voucher offered are subject to stock availability and the Company reserves the right to substitute the Gift Voucher under this Offer with an alternate gift at its own discretion.
  1. Availing the benefit under this Offer is purely voluntary and optional for the consumer. However, by participating to avail benefit of this Offer, the consumer will deemed to have accepted the Terms.
  1. The benefit under this Offer is non-transferrable, non-refundable and no physical cash payment will be made in lieu thereof.
  1. The consumer participating in this Offer for availing the benefit, would deemed to have been waived the ‘Do not Disturb’ status (“DND”).
  1. The Company/ Agency does not accept any responsibility for any damage, loss, injury or disappointment of any kind suffered by the consumers by availing the benefits under the Offer. The customer shall voluntarily assume all risks and events incidental to the availing benefit under the Gift Voucher, whether occurring before, during or after, and they hereby waive any claims for loss, damage, personal injury or death against the Company and/or Agency.
  1. The Company shall not be responsible for any tax implications that may arise for the consumer from the Offer.
  1. The Company does not endorse any services under the Gift Voucher and/or will not be responsible for any quality issues in respect of benefits under the Gift. The Gift Voucher is offered on "AS IS" basis and WITHOUT WARRANTY OF ANY KIND, either express or implied, including but without limitation, the warranties of merchantability or fitness for a particular purpose, either from the Company and/or Agency.
  1. The Company/ Agency will not be liable for any loss or damage due to act of God, Governmental actions and/or other force majeure circumstances, and will not be liable to pay any amount as compensation or otherwise for any such loss.
  1. Any attempt by the customers or other individuals to deliberately damage any website or page or undermine the legitimate operation of this Offer, including but not limited to any fraudulent claims, shall be deemed as violation of applicable civil and criminal laws. Should such an attempt be made, the Company and/or Agency reserves the right to seek remedies and damages from any such individual, as may be permitted by law.
  1. The Company/ Agency will not be responsible for downtime on the mobile network/ internet connection and related services, caused due to technicalities (like failure of equipment, configuration issue, network congestion), or due to decisions/ changes in regulations that are carried out by any statutory/ regulatory authority.
  1. The consumers shall comply with the Terms and waive any right to claim any benefit out of ambiguity in the Terms and release, indemnify and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, representatives and the Agency from and against any and all liability, loss, injury, damage, claim, cost and expense whatsoever arising directly or indirectly from the Offer.
  1. The Company reserves its right to amend the Terms of the Offer and/or extend the validity period and/or cancel/ discontinue the Offer or any part thereof without giving any reasons or a prior notice therefor. It will be responsibility of the consumers to keep themselves apprised of the same.
  1. In the event, the Offer is termed as void due to introduction of any new legislation or by amendment of existing legislation or by judicial orders, the Company shall not be liable to award any Gift Voucher or any compensation in lieu thereof to the customers.
  1. The decision of the Company in any dispute arising out of or in connection with this Offer shall be final and binding.
  1. The Offer and the Terms shall be governed by the laws of India. Any and all disputes, controversies and conflicts (including non-contractual disputes or claims) (“Disputes”) arising out of this Offer shall be referred for the Arbitration of a Sole Arbitrator to be appointed by the Company and the Agency whose decision shall be final and binding on all. The place of arbitration shall be Mumbai. The Courts at Mumbai shall have the exclusive jurisdiction in respect of the subject matter in relation to the Offer.